Learn More About the Conjugations for the Verb Tradurre

Racism Racial Discrimination And Prejudice - 1556 Words

Racism has become about only blacks and whites like those are the only races. I am also a Hispanic female, and I disagree that African-Americans and Americans should be the only ones in the media every time something happens. The quotes from the film were blasted all over the Internet. What about things happening with other races? We never think about major things like this. People act like racism only happens within these two races. We have other minorities and races, so should it be okay for everyone to be racist? Eventually, we have to change this cycle we will continue this ignorance. We should never allow reverse racism, this term is used to describe acts of discrimination and prejudice perpetrated by racial minorities or†¦show more content†¦If we find it disrespectful for others to be this way towards blacks, we should find it disrespectful to do it to them. Music is a thing we use to relieve stress or just jam out to, but some rappers in the 90s would put some racist lyrics in their songs. Apache, a rapper signed to Warner Bros, had a song called Kill d White People in 1993 with the lyrics â€Å"Kill the white people; we gonna make them hurt; kill the white people; but buy my record first; ha, ha, ha.† This is what I mean by Blacks can be racist. Apache making a joke or laughing at the end of these lyrics does not make this okay. We need to stop with supporting artist like this. In 2011, Childish Gambino, an artist, writer, actor, and etc, released an album named Camp telling a story about this experience of a young boy going to a summer camp and falling in love with a girl; on one of the track called Hold You Down he raps these lyrics: But n***** got me feelin I ain t black enough to go to church Culture shock at barber shops cause I ain t hood enough We all look the same to the cops, ain t that good enough? The black experience is black and serious Cause being black, my experience, is no one hearin us White kids get to wear whatever hat they want When it comes to black kids one size fits all He talking about the discrimination he dealt with as a teen for the pigment of his skin tone. Saying the cops areShow MoreRelatedEssay on Defining Racial Discrimination?775 Words   |  4 PagesFor discrimination to occur both power and prejudice need to come together, forming barriers that oppress a person or group of people deemed inferior. Discrimination can be intentional or unintentional. The Merriam-Webster dictionary defines racism, as the belief that race is the primary determinant of human traits and capacities, and produces an inherent superiority of a particular race. Racial discrimination refers to discriminatory actions based on race or skin color. Racial discrimination canRead MoreThe Difference Between Race And Racism Essay1037 Words   |  5 Pages Understanding the difference between race and racism is a very controversial topic. Even I am trying to understand the difference between the two words. When individuals think about race the first word that comes to mind is racism, I would think its the same, but it’s not. When exploring the web to differentiate the meaning of these two words, one-word that keeps popping up is â€Å"racism†. The words are so similar which makes this topic difficult to write about, but as my English teacher CoarleeRead MorePrejudice Is The Performance Of Holding Irrational Preconceived Judgments Or Opinions?968 Words   |  4 PagesPrejudice is the performance of holding irrational preconceived judgments or opinions. It is comparable to its Latin root in meaning and form; praejudicium, meaning judgment in advance. In addition, viewing conditions in a preconceived, generally distorted light; biased, and incapable of observing conditions for what they are demonstrate prejudice. Gender, racial, age, sexual orientation, class, and disability are types of prejudice. Racial prejudice is the focus of this paper. Racial prejudiceRead MoreSociological Theories Of Prejudice And Racism1645 Words   |  7 PagesSociological Theories of Prejudice and Racism Functionalist theory argues for race and ethnic relations to be functional and thus supply to the melodic conduct and strength of society, racial and ethnic minorities must assimilate into that society. Assimilation is a process by which a minority becomes socially, economically, and culturally absorbed within the dominant society. The assimilation perspective assumes that to become fully fledged members of society, alternative groups must adopt as muchRead MoreRacism : Racism And Racial Discrimination1425 Words   |  6 PagesRacism consists of ideologies and practices that seek to justify, or cause, the unequal distribution of privileges, rights or goods among different racial groups. Modern variants are often based in social perceptions of biological differences between peoples. These can take the form of social actions, practices or beliefs, or political systems that consider different races to be ranked as inherently superior or inferior to each other, based on presumed shared inheritable traits, abilities, or qualitiesRead MoreRacism And The World s Greatest Issues Today Essay1270 Words   |  6 PagesRacism continues to be one of the world’s greatest issues today. Many individuals are not aware of how much racism still exists in our schools, workplaces, and anywhere else where social lives are prevailing. It is obvious that racism is unacceptable as it was in the past but it sure has not disappeared. Racism very much exists everywhere and it is about time that individuals start thinking about solutions to this problem. Many people assume that it depends on if an individual was brought into theRead MoreThe Old Chief Mshlanga By Doris Lessing1706 Words   |  7 Pagestaught racism and prejudice through social interaction which impacts their ideas about other ethnicities throughout the stories, and their actions towards them. Despite having existed in the colonial era though, the racial discrimination and hatred examined by these short stories is still a relevant issue that affects everyone in the United States today. In the stories The Old Chief Mshlanga by Doris Lessing and Crackling Day Peter Abrahams, the children experience opposite ends of racial discriminationRead MoreAmerica Still Divided : Racism And Discrimination1091 Words   |  5 Pages Soc206 April 30, 2015 Final/Research Paper America Still Divided Racism and discrimination inequalities have become a major discussion throughout the years in our society. Inequalities has impacted every level of humanity on this earth. Education, tolerance and acceptance can be used to challenge one another in attempt to change the negative traditions that continue to exist in our culture. Racism and discrimination inequalities continues to be passed from generation to generation. WhenRead More Prejudice and Racism in Canada Essay769 Words   |  4 PagesRacism is a Problem in Canada A few years ago in Smalltown, CA a burning cross was placed in the lawn of a visible minority family. Although the media seemed shocked at this explicit racial attack and portrayed the attackers as a group of abnormal, twisted deviants, I was not surprised. As an Asian student who is writing her Sociology honours thesis on visible minorities in Canada, I know on a personal and academic level that racism in Canada does exist. Although explicit racial incidents areRead MoreRace Relations And Social Inequality1610 Words   |  7 Pagesrelated to race relations. By comparing two articles â€Å"Ethno-Racial Attitudes and Social Inequality† and â€Å"What happens before? A field experiment exploring how pay and representation differentially shape bias on the pathway into organizations† this paper will explore racial social injustices with the intent to showcase the thinking about race relations and social inequality. Points of Interest Racial inequality is a volatile and complex topic; there is no

Evaluation in Tourism and Hospitality - MyAssignmenthelp.com

Question: Discuss about the Evaluation in Tourism and Hospitality Managerment. Answer: Introduction: J.W. Mariott Jr. owns the Mariott group of hotels and the head office of the company is located in Bethesda. The company is well known for the services that it provides to the consumers with the lodging purposes. It is very comfortable in nature and provides excellent services to the guests at all their locations at a global level (Akincilar Dagdeviren, 2014). The website of the company is very detailed and contains all the information that is required for a person to apply for a job. The workplace makes the employees feel that they are in a homely environment and it brings the best of the employees on a regular basis. This is done by giving them proper training so that they can increase their level of productivity. The searching and applying for the jobs on the websites of this company is very simple where the person can explore the opportunities that they provide so that it helps in inspiring them (Jeong, Oh Gregoire, 2015). The process of application for the company is that the applicant needs to have a valid mail id or they can create one from the different email providers such as gmail, yahoo, hotmail etc. On successfully entering the website of career, the applicant has to click on the search and apply jobs, which will help them in identifying the job openings that are present in the company on a current basis. If the applicant is applying for the first time then they need to create an account in the company, which will help him in getting a unique username and password, which will enable him to access the site in the future. The process has many steps and it will take around 30-45 minutes for an applicant to fill up the process. If the process cannot be completed within the stipulated time, the applicant can save it as draft and submit it on a later period as well (Gazzoli et al., 2013). The Hilton group of hotels started in the year 1919 and has more than 500 hotels and resorts, which is spread across 140 new locations. This group of hotels offers the tourists and travelers with authentic experiences and they are considered to be innovative and leaders in world class products. The services and the amenities that they provide to their guests and the way the hotel group takes care of them are excellent, which provides the travelers to experience the best services that are available around the world. This has led the team to be leaders in their thinking capacity and people who serve the organization are valued and respected all over the world (Jeong, Oh Gregoire, 2015). The company believes that the hospitality sector is not a kind of job but a journey through which the employees can discover themselves. The employees in the company work together as a team, which helps them in delivering better experiences to the customers who visits their hotels. The application process in the hotel is simple as the applicant has to apply for the jobs that are shown under their jobs tab. The applicant needs to upload their resume in the portal of the company for whichever job the applicant is applying. This helps in saving the time of the application process as the applicant can fill up the form at a faster rate because of the hassle-free process. The applicant just needs to opt for the tabs for the jobs that he will be applying and click on it (Murphy et al., 2014). Functionality The potential employees or the applicants can apply for the vacant positions and has been listed in the website of the company. This helps the companies to advertise their needs on the social media sites and the official websites of these companies. the social media sites like Facebook and Twitter and LinkedIn plays a huge role in attracting potential employees as the people keep themselves regularly updated with the information that is being available on the internet especially the social networking sites. The potential employees can apply for the positions that are vacant through the online processes, as it will help in saving the time and money of the company (Gazzoli et al., 2013). The potential employees can register themselves for multiple positions, as there is an option for doing so in the websites of the company. The Marriott hotel allows the employees to register themselves for multiple positions only if they are currently a part of the organization and there is a scope of internal promotion of the employees. The Hilton group of hotels on the other hand allows the applicants to register themselves under multiple positions if they have the required qualifications for all those positions. However, the applicant if selected by the company will be given a particular position, which the management may deem to see fit. The management is not liable to take the opinion of the applicant before offering him the job position in the company (Holcomb, Upchurch Okumus, 2017). The sites present an overall detail of the different positions that are vacant in the company and the career opportunities that the employees will have by inducting themselves in the company. The use of the social media sites has given the companies a farther reach, which has helped them in getting attention from a large number of people. Another major factor is the rise in the employees in the hospitality management industry. People nowadays want to be a part of this sector as it gives the employees to be in the limelight for the time they are working in the sector (Morrison, Taylor Douglas, 2015). The websites of the companies make the applicants aware of the positions that are vacant along with the designation and the place for which the hiring is taking place. This allows the applicant to choose from the different locations that are being advertized by the company. the applicant can be free to relocate themselves or choose to stay in their parent company by applying the jobs that they deem to see fit. The ranges of the positions that are offered by the companies depend on the nature of the vacancies that is present in the company (Caroll Siguaw, 2013). The website of the Marriott hotel chain is attractive as it provides all types of information about the history of the company along with the different positions that are available as vacancies within the organization is also given. The website also has a separate space for the questions that may arise in the minds of the applicants. The questions are based on the common problems that the applicants may face and they can refer to these questions and solve their queries. The webpage also includes the different accolades that the company has achieved from the various organizations due to the service that they have rendered in the hospitality sector (Gehrels, Wienen Mendes, 2016). The Hilton hotel on the other hand has a website that is quite complicated with respect to the jobs page. The profiles of the jobs are all mentioned along with the locations where it is vacant. The social media pages for both the companies are heavily decorated with the various events that they have undertaken recently as it is the only way through which the people can be made aware by the company. This has led to the increase in the use of these sites as it helps the companies to create a greater customer base for them (Xiang Law, 2013). Recommendations The organizations need to create their own networks on the social network sites that will help in generating content and discussion such as LinkedIn. These industries are in constant struggle in recruiting the best people who are talented according to their human resource management team. The current employees of these organizations needs to look after the social media sites so that they can share their achievements and information of the company that is not confidential, which will help in attracting new talents towards the organization (Miranda, Rubio Chamorro, 2014). The managers of the organization need to screen the applicants before selecting them to join the company. While screening the applicants, they need to keep in mind the type of job profile that they are looking for, which will help them in achieving the targets within the limited resources. This will help the company to maximize its profit ratio. The companies need to lay more emphasis on LinkedIn rather than on Facebook as Facebook helps in sharing information whereas the latter helps in connecting the companies with various professionals so that the skills can be marketed along with the information of the job and the development of their careers (Xie Chen, 2014). Reference List Akincilar, A., Dagdeviren, M. (2014). A hybrid multi-criteria decision making model to evaluate hotel websites.International Journal of Hospitality Management,36, 263-271. Carroll, B., Siguaw, J. (2013). The evolution of electronic distribution: Effects on hotels and intermediaries.The Cornell Hotel and Restaurant Administration Quarterly,44(4), 38-50. Gazzoli, G., Gon Kim, W., Palakurthi, R. (2013). Online distribution strategies and competition: are the global hotel companies getting it right?.International Journal of Contemporary Hospitality Management,20(4), 375-387. Gehrels, S., Wienen, N., Mendes, J. (2016). Comparing hotels employer brand effectiveness through social media and websites.Research in Hospitality Management,6(2), 163-170. Holcomb, J. L., Upchurch, R. S., Okumus, F. (2017). Corporate social responsibility: what are top hotel companies reporting?.International journal of contemporary hospitality management,19(6), 461-475. Jeong, M., Oh, H., Gregoire, M. (2015). The role of website quality in online hotel reservations.Information Technology in Hospitality,4(1), 3-13. Miranda, F. J., Rubio, S., Chamorro, A. (2014). An Assessment Methodology for Hotel Websites: Application to the Top 10 Cities.Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications, 284. Morrison, A. M., Taylor, J. S., Douglas, A. (2015). Website evaluation in tourism and hospitality: the art is not yet stated.Journal of Travel Tourism Marketing,17(2-3), 233-251. Murphy, J., Forrest, E. J., Wotring, C. E., Brymer, R. A. (2014). Hotel management and marketing on the Internet: An analysis of sites and features.The Cornell Hotel and Restaurant Administration Quarterly,37(3), 770-82. Xiang, Z., Law, R. (2013). Online competitive information space for hotels: An information search perspective.Journal of Hospitality Marketing Management,22(5), 530-546. Xie, L., Chen, C. C. (2014). Hotel loyalty programs: how valuable is valuable enough?.International Journal of Contemporary Hospitality Management,26(1), 107-129.

Microsoft Vdi free essay sample

The Statement of Work (SOW) and any exhibits, appendices, schedules and attachments describe the technical scope of work of project only. This SOW represents the complete baseline for scope, services, service deliverables, and acceptance applicable to this project. All changes to this document will be managed in accordance with the Change Management Process defined below. The Al Tayer Group IT has requested CYQUENT Technology Consultants to help them design and implement the following initiatives: * Microsoft VDI High Availability : Installation of Remote Desktop Connection Broker * Installation of Remote Desktop Session Host * Installation of Remote Desktop Virtualization Host * System Center Virtual Machine Manager CYQUENT Technology Consultants hereby indicate full interest in engaging with ATG on the said project and this Statement of work provides all details to that effect. Proposal Highlights I. Detailed Statement of Project Scope Areas in Scope and Out of Scope II. Project M ethodology: a. Cyquent Consultants will follow Microsoft Solutions Framework and ITIL methodology to implement a project. We will write a custom essay sample on Microsoft Vdi or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The implementation methodology is broken into five high level phases. The phases are designed to be run in sequence as the outputs from one phase are required inputs into the next phase. i. Envision ii. Plan iii. Design iv. Deploy v. Manage III. Project Timeline: The Project is estimated to take 1 Calendar Month days of duration. IV. Bill of Materials: Listing of Hardware amp; Software required to uccessfully complete the project based on details provided by ATG IT Team V. Cyquent Experience: Cyquent has successfully delivered many Microsoft Infrastructure Projects in different organizations; therefore Cyquent consultants are familiar with the intricacies involved in the successful deployment of Microsoft technologies. By choosing Cyquent, Al Tayer Group will be mitigating the risks involved in undertaking such a Project because of Cyquent best design practices and knowledge base drawn from our earlier engagements. Section 1 – Solution Overview Areas within Scope 1. Envisioning 2. 1. Planning / Design Workshop for fine tune approach and discuss risk areas for ATG. 2. Planning 3. 2. Update / fine tune project plan 3. 3. Develop Design amp; Build Documentation for Solution 3. 4. Review and Acceptance. 3. Stabilization 4. 5. Update / fine tune project plan 4. 6. Verify hardware, software and network infrastructure pre-requisites in place and operational 4. 7. Update go-to-production plan 4. Deployment 5. 8. Microsoft VDI 5. 9. 1. Installation of Remote Desktop Connection Broker 5. 9. 2. Installation of Remote Desktop Session Host 5. 9. 3. Installation of Remote Desktop Virtualization Host and HyperV 5. 9. 4. 1. Create Virtual Machines 5. 9. Installation of System Center Virtual Machine Manager 5. 10. Deployment Review and Acceptance. 5. General Troubleshooting , Basic Operations Training and hand over Areas Out of Scope 1. Anything else not included in this section and any activity other than what is detailed in the â€Å"Areas within Scope† section above. . All products listed for deployment and configuration will be based on out of the box functionality 3. Acquiring any third party applications and hardware devices is ‘out-of-scope’. 4. Any deployment or configuration on client desktops other than the items listed in the section above. 5. No connectivity to any legacy system. Any connectivity / migration requirements to legacy systems will be treated as separate engagement. 6. Any deploy ment or configuration in the following areas to be done on advisory basis only * SAN replication. Network layer configuration (This includes firewall / UMT level public IP NAT, SSL offloading, core switch configuration and network configuration for traffic to terminate on servers. ) * Disaster Recovery site. Summarized Bill of Materials Server and Software The table below is an aggregation of all the server hardware and software required based on initial discussions with Al Tayer Group: Note: RD Virtualization Host can host up to 40 VDI desktop per server as per below Configuration, with total of 80 VDI’s on 2 servers. Server| Memory| CPUCores *| Local Disks| SAN Access| Network Cards| Software| | | | | | | | x Windows 2008 R21x Windows 2008 R22x Windows 2008 R21x Windows 2008 R2| 6GB6GB64GB6GB| 2 Core x642 CoreX6416 CoreX644 CoreX64| 2x75GB2x 75 GB1x 75gb1x 1000GB2x 75 GB| NoNoYesNo| 2222| * Windows 2008 STD x64 * Remote Desktop Connection Broker * Remote Desktop Session Hos t * Windows 2008 STD x64 * Remote Desktop Connection Broker * Remote Desktop Session Host * Windows 2008 ENT x64 * RD Virtualization Host, Hyper-V * Windows 2008 STD x64 * System Center Virtual Machine Manager| * The CPU column specifies number of cores required rather than physical processors. CYQUENT Profile Our Vision To be the most business friendly and cost effective IT consulting company by choice in the gulf Our Mission Consistently provide dependable IT Consulting solutions that best satisfy customer’s business needs About Us CYQUENT is a strong Microsoft Gold Certified Partner in the Gulf managed by Ex-Microsoft Services Manager. CYQUENT is actively engaged in several projects with the local Microsoft team for customers in different verticals/Industries. Finding the right partner is an equally important task as identifying the right solution for your business needs. We at CYQUENT work and build solutions that are Customer Centric. We understand customer needs and align our approach to provide them with tailor made solutions to reach their business goals without compromising on the best Practices. Cyquent Competency Levels * Core Offerings * Technical Consulting – Design , Deployment, Project Management: * Information Worker (SharePoint/SQL/CRM) * Infrastructure * Security * Support (Premier Support) * Outsourcing :- * Managed Services * Staff Augmentation * Helpdesk Project Organization and Staffing Resource Types Allocated to the Engagement: 1. Cyquent Engagement Manager 2. VDI- Architect (On/Off-site) 3. Cyquent Consultants 4. Cyquent Server Engineer Implementation, Project Approach, Timeline and Service Deliverables Project Approach Microsoft Solutions Framework We will leverage the Microsoft Solutions Framework (MSF) to execute this SOW. MSF represents an industry-proven solution development approach that provides for well-defined phases that take into account development of requirements, architectural design, detailed software design, software development, system testing, and managed release cycles. MSF Process Model Phases and Milestones MSF organizes the solution approach into five distinct phases during the project lifecycle. Envisioning: Envisioning involves creating a business vision and defining the scope of work necessary to bring the vision to reality (e. g. , business case justification, business studies, etc. ). * Planning: Planning continues through the development of detailed functional requirements, system and application architectures, the user interface prototype, and a detailed project p lan for the remainder of the project. * Development: The Development phase begins with the first iteration of development and culminates with the â€Å"functionality complete† milestone (or Beta release). Stabilization: The Stabilization phase involves testing and acceptance. * Deployment: The Deployment phase includes deployment of the core technology and site components, transitioning of the project to operations and support, and obtaining final Customer approval of the project * Change and Release Management CYQUENT will follow ITIL best practice guidance drawn from the public and private sectors across the world for the Change and Release Management processes to deploy this solution in your production environment. The IT Service Lifecycle The IT service lifecycle describes the life of an IT service, from planning and optimizing the IT service to align with the business strategy, through the design and delivery of the IT service, to its ongoing operation and support. Underlying all of this is a foundation of IT governance, risk management, compliance, team organization, and change management. The Lifecycle Phases The IT service lifecycle is composed of three ongoing phases and one foundational layer that operates throughout all of the other phases. They are: * The Plan Phase. * The Deliver Phase. The Operate Phase. * The Manage Layer. IT service lifecycle Timeline The Project is estimated to take 1 Calendar Month for completion subject to the following pre-requisites being fully completed: * Work Order Signed * Software amp; Hardware completely ready * Al Tayer Staff allocated for the project Key Service Deliverables and Acceptance Process Key Project Service Deliverables The following is a list of the key project serv ice deliverables that will be delivered within this SOW which must be formally reviewed and accepted. Project Phase| Service Deliverable Name | Planning| * Planning Workshops * Design amp; Build Documentation for Solution * Project Plan| Deployment| * Installation of Remote Desktop Connection Broker * Installation of Remote Desktop Session Host * Installation of Remote Desktop Virtualization Host and HyperV * Create Virtual Machines * Installation of System Center Virtual Machine Manager| Training| * Training workshop for IT operations handover | Service Deliverable Acceptance Process At specified milestones throughout the project, we will deliver completed project service deliverables for review and approval. Service deliverables shall be reviewed within 4 consecutive business days from the time of submittal for acceptance. Service deliverables shall be deemed accepted in the absence of review or response of acceptance within this specified time. The use or partial use of any service deliverable constitutes acceptance of that service deliverable. Feedback supplied after the review period will be evaluated as a potential change of scope and shall follow the Change Management Process outlined in this SOW. The Service Deliverable Acceptance Process is described below. * Submission of Service deliverables The CYQUENT Project Manager, or his designee, will prepare a Project Status report and forward with the respective service deliverable to the Customer Project Manager, or Customer designee, for consideration. * Assessment of Service Deliverables: The Customer representative will determine whether the service deliverable meets the requirements as defined in this SOW and that the service deliverable is complete. Additional work on, or changes to, an accepted service deliverable that are requested by the Customer will managed through the Change Management Process. Acceptance / Rejection: After reviewing, the Customer will either accept the service deliverable (by signing and dating the Service Deliverable Acceptance Form) or will provide a written reason for rejecting it and will return the Service Deliverable Acceptance Form to the CYQUENT team. * Correction of Service Deliverables: CYQUENT will correct in-scope problems found with the service deliverable and will address the correctio n of out-of-scope changes according to the Change Management Process. CYQUENT will submit a schedule for making changes to the service deliverable within two (2) business days of receiving a rejected Service Deliverable Acceptance Form. Once CYQUENT corrects all previously identified in-scope problems, the service deliverable will be deemed accepted. * Monitoring and Reporting: The CYQUENT project team will track service deliverable acceptance. Updates on service deliverable acceptance will be included in the status report and discussed in the status meeting. Service deliverable acceptance issues that cannot be resolved will be elevated to the Project Steering Committee. Project Completion The project will be considered complete, when any of the following are met: a. All of the service deliverables identified within this SOW have been completed, delivered and accepted or deemed accepted, including approved Change Request Forms b. The fee provisions of the Work Order have been met or c. This agreement is terminated pursuant to the provisions of the agreement. General Customer Responsibilities and Project Assumptions General Customer Responsibilities Our delivery of the services are dependent on your involvement in all aspects of the services, your ability to provide accurate and complete information as needed, your timely and effective completion of the responsibilities as identified herein, the accuracy and completeness of the Assumptions, and timely decisions and approvals by your management. In performing our services under this SOW and the applicable WO, we will rely upon any instructions, authorizations, approvals or other information provided to us by your project Manager or by any other personnel identified by your Project Manager. Project Assumptions The Services, fees and delivery schedule for this project are based upon the following assumptions. * All pre-requisites like :- * Hardware, Software, Resources and Networking Infrastructure (LAN or WAN) will be ready before CYQUENT Team starts Software deployment * Although CYQUENT can assist with troubleshooting procedures that pertain to environmental causes, specific issues maybe uncovered that require escalation to product support services for Microsoft or other products. These will be initiated using the customer’s existing support contracts with Microsoft and / or other vendors. Office facilities: Suitable office facilities at the project premises for our consultants during this engagement – with desk space, telephone (for internal and external calls), power, network connectivity (for printing documents, accessing project resources and storing project information), and Internet connectivity * Access: Timely access for our consultants to the fa cilities, IT infrastructure, applications, data, documentation and staff necessary for us to carry out this engagement. * IT facilities and equipment: All computer facilities, hardware and system software needed for this project. Staff: Commitment of key stakeholders and suitably skilled staff to work with Cyquent Services consultants on this project as and when needed – particularly to clarify requirements and context during the project and to take ownership of the outputs of this engagement going forward, including: * Senior experienced Technical resources from application, systems and infrastructure teams. * Business management staff * Timely response: All necessary project decisions, feedback to queries and review of project deliverables in a timely manner, so as not to delay the project.